Frequently Asked Questions
-
A piano goes out of tune regardless of if you play it or not. It’s generally recommended to get your piano tuned every six months, or at least once a year.
-
A pitch adjustment is an additional tuning before the fine tuning. If your piano hasn’t been tuned in several years, the pitch has likely strayed too far from standard pitch. Strings are under a lot of tension; without a second, or even sometimes a third, pass, the tuning would not be stable.
-
Lots of factors can impact your piano’s stability. How often it’s played, whether it’s near a window or radiator, and the age or overall condition of the piano. One of the biggest factors, however, is humidity, since pianos are mostly wood. When the wood swells from excessive humidity, it puts more tension on the strings, causing the piano to go sharp. When there is not enough humidity, the wood dries out and shrinks. This causes the piano to go flat as the strings lose tension. Ideal humidity for a piano is around 40%.
-
It depends on the piano, but typically a standard tuning will take 1-1.5 hours. If a pitch adjustment is necessary, it will take 1.5-2 hours.
-
All I ask is that you remove all items from on top of the piano. I’ll take care of everything else!
-
I require at least 24 hours’ notice for standard tuning appointments. For full-day service or multiple pianos, I require at least 48 hours’ notice. Failure to give appropriate notice will result in a prorated fee based on how close to the scheduled time the service was cancelled.
-
I am happy to travel anywhere in and around the Capital Region! That said, beginning January 2027, I will be implementing a Travel Fee for all appointments outside of a 30-mile radius from Albany. The rate will be in line with the current standard mileage rate provided by the IRS, or $0.76/mile.
For example, if you are 45 miles away, the travel fee will be calculated based on 15 miles ($11.40)